Bought a car with hidden defects?
Do not lose thousands simply because the seller refuses to accept responsibility. We help assess your situation, prepare the necessary documents, negotiate with the seller and seek compensation, reimbursement of repair costs or return of the vehicle.
If any of these problems appeared after purchase, do not rush to pay for everything yourself
Even if you have already started repairs, the seller ignores you or says that “you bought a used car”, it does not automatically mean that you have no options.
Engine failure
A major engine defect appeared shortly after buying the vehicle.
Gearbox defect
Automatic or manual transmission repairs may cost thousands of euros.
Undisclosed accident history
You discovered that the vehicle had been heavily damaged or poorly repaired.
Mileage fraud
The vehicle's true mileage does not match the information provided before purchase.
Electronic faults
Expensive electronics or control-system failures started appearing after purchase.
DPF, AdBlue and emissions
Manipulation or previously undisclosed emissions-system problems were discovered.
The seller ignores you
The seller stops responding, refuses to negotiate or simply says it is no longer their problem.
You want to return the vehicle
The problem is serious enough that you no longer want to keep the vehicle.
You do not need to be a lawyer. Start by telling us what happened.
First we understand the circumstances. Only then do we decide which actions may be worth taking.
Submit your case
Tell us when you bought the vehicle, what problem appeared and what the seller has said.
We assess it
We review the available information and explain the realistic options we see.
We prepare the next steps
Depending on the case, we prepare claims and documents and support negotiations with the seller.
We work towards a solution
Compensation, repair reimbursement or vehicle return, depending on the specific circumstances.
Anyone can contact us – vehicle value is not a reason to accept an unnecessary loss
Our clients own vehicles across a wide range of price points. Some cost only a few thousand euros, others tens of thousands or more. What matters is not prestige, but the circumstances and the potential financial loss.
Vehicles our clients contact us about
Whether your vehicle cost €1,000, €18,000 or €100,000, if you believe important information was concealed or you were misled during the sale, the situation is worth assessing.
Submit your case for a free assessmentNot just one service – support throughout the dispute
Depending on the circumstances, we focus on what is actually needed – from an initial consultation to documentation and negotiations.
Consultation
Assessment of your situation and explanation of possible actions and risks.
Learn more →Claims to the seller
A professionally prepared written claim based on the circumstances of the dispute.
Learn more →Document preparation
Preparation of relevant documentation and support with submitting it properly.
Learn more →Compensation
Support seeking reimbursement of repair costs or another financial settlement.
Learn more →Hidden vehicle defects
Detailed guidance on what to do when a serious problem becomes apparent after purchase.
Read the full guide →Not sure whether it is worth contacting us? See what previous clients say
Do not lose thousands because of one poorly completed sales agreement
Download our vehicle sale agreement template free of charge. Complete all relevant information and never agree to state a lower price in the contract than the amount you actually pay.
What should you do if a vehicle defect appears after purchase?
If hidden defects become apparent after buying a vehicle, avoid rushing into expensive repairs before properly documenting the problem. Diagnostic reports, photographs, repair estimates, the purchase agreement and correspondence with the seller may later become important evidence.
Depending on the circumstances, a buyer may seek reimbursement of repair costs, a reduction in price or, where there is sufficient legal basis, cancellation of the transaction and return of the vehicle. However, not every failure in a used vehicle automatically creates seller liability. Each case must therefore be assessed individually.
Autopretenzija.lt helps vehicle buyers assess their situation, prepare written claims and supporting documents, negotiate with sellers and determine the most appropriate next steps. If you bought a car with hidden defects and do not know what to do next, submit your case or call us. The first discussion is free.
What should you know before contacting us?
Can I return a vehicle if a serious defect appears after purchase?
In some cases there may be grounds to seek cancellation of the agreement and return the vehicle to the seller. This depends on the nature and seriousness of the defect, the vehicle's condition, the circumstances of the sale and the available evidence.
Can I ask the seller to reimburse my repair costs?
Depending on the circumstances, it may be possible to seek reimbursement of repair expenses or another financial settlement. Every case is assessed individually.
What should I do if the seller stops responding?
Keep all correspondence, diagnostic documents, photographs, repair estimates and other evidence. A seller refusing to respond does not automatically mean that you should abandon your claim.
Can I contact you if I have already started repairing the vehicle?
Yes. The case may still be worth assessing. Keep diagnostic reports, invoices, photographs, replaced parts and other information relating to the defect.
Can you help if I bought the vehicle from a private seller?
Yes. We assess cases involving purchases from both private individuals and businesses. The applicable legal position may differ depending on the type of seller.
Do you only handle cars?
No. Our assistance may also be relevant to motorcycles and other vehicles where a dispute arises over defects that were not disclosed at the time of sale.
Is it worth contacting you about a lower-value vehicle?
Yes. Vehicle price alone does not determine whether a case is worth assessing. Our clients' vehicles range from a few thousand euros to tens of thousands of euros and more.
How much does the first consultation cost?
The first discussion of your situation is free. Tell us what happened and we will assess whether there appears to be a reasonable basis for further action.
Does every vehicle fault mean that the seller is responsible?
No. Used vehicles experience normal wear and tear. Vehicle age, mileage, the nature of the defect, information provided at the time of sale and other transaction-specific circumstances all matter.
Not sure whether you may be able to recover your money?
Do not guess and do not give up simply because the seller said “no”. Submit your situation or call us. The first discussion is free.
Autopretenzija.lt – support for vehicle buyers dealing with hidden defects and disputes with sellers.